Spinago Casino VIP and Loyalty Program

The Spinago Casino VIP program for Australian players operates on a five-level loyalty system based on point accumulation from real-money wagering. Cashback percentages increase progressively up to 15%, and higher tiers include defined withdrawal limit increases and payout acceleration. VIP status is calculated automatically within the player account based on recorded activity.

Points are credited in real time and tier upgrades apply immediately once qualification thresholds are reached.

VIP Levels and Qualification Structure

VIP progression is determined exclusively by loyalty points earned from eligible casino gameplay. Each level introduces measurable cashback percentages and operational account benefits linked to wagering volume.

The current VIP tier structure is outlined below:

Tier changes occur automatically once the required point threshold is achieved. Cashback is calculated weekly and credited directly to the real balance without manual activation.

Point Accumulation and Status Retention

Loyalty points are earned through real-money wagering on eligible games. The standard conversion ratio is 1 point per AUD 10 wagered on pokies, while table games contribute at 1 point per AUD 20 wagered due to different house edge structures.

Points are credited immediately after each qualifying bet is settled. VIP status is reviewed on a rolling 30-day cycle, and players must maintain wagering activity consistent with their current tier to retain benefits.

If accumulated points fall below the qualification threshold during the review period, the account may be adjusted to the corresponding tier based on total points recorded. Points remain linked to the individual account and cannot be transferred or converted into cash directly.

Cashback Calculation and Reward Allocation

Cashback percentages increase incrementally across the five VIP levels, starting at 5% and reaching 15% for Diamond tier members. Cashback is calculated on net losses recorded during the weekly accounting period.

Cashback funds are credited every Monday to the main wallet balance. No additional wagering requirement is applied once cashback is issued, and funds are available for withdrawal subject to standard account verification rules.

Higher tiers receive increased weekly withdrawal ceilings, allowing Diamond members to process larger cumulative payout amounts compared to entry-level accounts.

Additional Privileges and Account Handling

Beyond cashback, higher VIP levels receive defined operational advantages. Gold tier accounts benefit from accelerated payout handling, reducing internal approval timeframes.

Platinum members receive an annual birthday bonus credited to their account based on verified profile information. Diamond tier members are assigned a personal account manager responsible for overseeing withdrawal requests and account activity review.

Priority withdrawal processing applies automatically at the highest tier, and withdrawal limit increases remain active while the required loyalty level is maintained.

Operational Overview

The Spinago Casino VIP program in Australia functions through automated point tracking, defined qualification thresholds, and scheduled cashback allocation. Tier evaluation, benefit activation, and withdrawal enhancements are integrated within the central account system.

All rewards and adjustments are calculated according to recorded wagering volume and loyalty point totals. VIP status remains conditional on continued account activity and adherence to the loyalty qualification criteria.